Privacy Policy

Squalo Divers, LLC Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or interact with our services (the “Site”). The Site is operated by Squalo Divers, LLC.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may automatically collect certain information about your device, including:

• Web browser type
• IP address
• Time zone
• Cookies installed on your device
• Pages you view on the Site
• How you interact with the Site
• Referring websites or search terms

We refer to this automatically collected information as “Device Information.”

INFORMATION YOU PROVIDE

When you submit a contact form, booking request, or interact with the Site, we may collect personal information including:

• Name
• Email address
• Phone number

If you purchase services or products through the Site, we may also collect Order Information, such as:

• Billing details
• Transaction information
• Purchase history

Payment processing may be handled by third-party payment providers integrated with the platform.

SMS COMMUNICATIONS AND CONSENT

If you provide your phone number and opt-in to receive SMS messages, you consent to receive text messages from Squalo Divers, LLC related to:

• Booking confirmations
• Appointment reminders
• Customer service responses
• Service updates or notifications
• Promotional or marketing messages (if consent is provided)

Message frequency may vary depending on your interaction with our services.

You may opt out of SMS communications at any time by replying:

STOP

You may also reply:

HELP for assistance.

Standard message and data rates may apply according to your mobile carrier.

HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect to:

• Respond to inquiries submitted through our contact forms
• Communicate with you regarding diving services, bookings, or customer support
• Process and manage purchases made through the Site
• Send confirmations, invoices, or service updates
• Send SMS notifications when you opt-in to receive them
• Improve the performance and usability of our Site
• Analyze how visitors interact with the Site
• Prevent fraud or suspicious activity

SHARING YOUR PERSONAL INFORMATION

We may share your information with trusted service providers that help us operate our business, including:

• Website hosting providers
• CRM platforms
• Payment processors
• Analytics providers
• Marketing platforms

These providers only receive the information necessary to perform their services.

We do not sell your personal information to third parties.

NO SHARING OF SMS OPT-IN DATA (REQUIRED CLAUSE)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

DATA SECURITY PRACTICES

We implement reasonable administrative, technical, and physical security measures to protect your personal information.

These measures include:

• Secure encrypted connections (SSL)
• Controlled access to personal data
• Secure third-party payment processing
• Internal safeguards to prevent unauthorized access, disclosure, or misuse of data

However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

COOKIES AND TRACKING TECHNOLOGIES

Our Site may use cookies and similar tracking technologies to:

• Improve site functionality
• Analyze visitor behavior
• Support marketing and advertising efforts

You can control cookies through your browser settings.

DO NOT TRACK

Please note that we do not alter our Site’s data collection practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Opt-out of SMS communications at any time

To exercise these rights, contact us using the information below.

DATA RETENTION

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain business records
• Comply with legal obligations

If you request deletion of your data, we will remove it unless legally required to retain it.

MINORS

The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Updates will be posted on this page.

Squalo Divers, LLC
Email: [email protected]

Address
16604 NE 2nd Avenue
Miami, Florida 33162
United States